Q: What does the web site migration service include? Will my web site be safe?
A: The web site migration service that we are offering is free of cost (within a certain limit). We will transfer your site(s) to our first–rate cloud hosting platform without you needing to do anything. We know from personal experience that changing web hosting providers can lead to lost info and unnecessary downtime. That’s the reason why we will do all that for you at no cost!We have trained administrators whose only task is to make certain that your website functions precisely as it did on your old web hosting platform. Our administrators are well–versed in transferring custom–built web sites, as well as web sites that are based on famous web applications like Joomla™ and WordPress.
Q: How much time will it take for my website to be transferred over to your platform?
A: There are many factors to take into account – the overall number of web files, the physical size of the database, the complexity of the web site itself and the current workload of our web site migration experts, etc. Yet, we do our best to perform all website migrations within a 48–hour period. Less sizeable sites are transferred much faster – usually within 24 hours.
Q: Do you need anything from me before you start moving my site?
A: We don’t collect any private info. We will require, however, the login info for your old hosting account and the name of the website that you would like to migrate.
Q: My present web hosting account has sensitive data inside. How can I trust you?
Q: Will there be any outage for my web site?
A: Nah. Your site will remain accessible online during the transfer. Once everything is done on our end, we’ll inform you so that you can examine it and check for problems. If everything is okay, all you will have to do is edit your domain name’s DNS records.
Q: Will my current web hosting provider need to provide any information/assistance?
A: Nope. We’ll never touch base with your web hosting provider about anything at all. They won’t be aware of the website transfer either.
Q: Which hosting platforms do you support?
A: We support all Linux–based hosting platforms. Basically, if we can access your Control Panel, we will be able to transfer your web site.The only platforms that we do not support are closed–source web site building platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.