Support and Help Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Reply Warranty

  • Each ticket you submit to the tech assistance crew will be handled within less than 1 hour. All popular inquiries shall be answered instantly. However, if the service question you have posted requires assistance from a licensed technician, we will address the ticket to him and will inform you about the postponement.

  • Top quality support service
  • Qualified Tech Help Service

  • We offer you 24 hours a day technical support through a lightning fast ticketing system integrated into your Control Panel. You may e–mail us all the time about any of the software packages that come pre–installed on the virtual server, including the chosen OS, the server admin panel and our in–house designed Web Site Control Panel.

  • Intuitive help center
  • An Informative Help Zone

  • A descriptive and regularly updated articles base is built into our custom–built Web Site Control Panel. It offers you quick tips on how to execute all the key web site management jobs. The Help zone features extensive how to tutorials and step–by–step video training. You can reach the Help section by clicking on the Help or Video buttons in the upper right part of each Control Panel section.