Support Channels

  • 1 hour ticket response time
  • An Easy–to–Navigate Help Center Section

  • The Help Center built into Blue Ribbon Hosting’s Web Site Control Panel features a collection of help articles and commonly asked questions. Aimed towards fixing any common problem that you might run into, they are contributed by our support team of qualified techs.

  • Top quality support service
  • How–To Videos

  • For all of you who want to learn how to solve a regularly encountered problem by watching an instructional video, we have added a collection of video tutorials to our Web Site Control Panel. All the tutorial video clips are concise and simple to follow. They offer you visual demonstrations of various site administration tasks.

  • Intuitive help center
  • A One–Hour Support Ticket Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7/365 customer service with a 1–hour support ticket response time guarantee. A group of capable tech support engineers will be at your disposal to attend to all the queries that you could have. During non–peak times, an answer will be supplied within just 20 minutes.