Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour answer guarantee with all of our Linux cloud web hosting packages, meaning that every single assistance request you email will be answered to in less than 60 minutes maximum. Our support company members have been taught to easily take care of any situation and to provide you with well–timed advice on any concern that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Our help support service is offered by a team of licensed professionals who are ready to respond to your request as quickly as possible. You can speak to the tech support team by opening a technical support ticket from your Web Site Control Panel or by posting us an email message. On business days, you can also contact us on the phone or make use of the online chat solution.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want guidance while working on your site within the Control Panel, you are able to always press the Help control key and locate your question in the selection of articles that will came up. We have also turned much of the articles into video clips. The catalogue of videos will show up if you click the Videos option available in each section.