A 99.9% Server Uptime
The advantage of setting up your own cloud web hosting system is that you don’t need to worry about compatibility – you configure a particular set of software tools in such a way so as to work with a given set of hardware components. The end result is something way more stable and dependable, since there are much less possible chances of failure. We’ve built our cloud hosting system atop time–tested hardware parts along with a seriously modified version of Security–Enhanced Linux so as to create an exceptionally secure and safe home for all your sites.
That’s why, with all our Linux cloud web hosting plans we offer a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you develop your very own cloud hosting platform, it’s vital to also build your own network infrastructure. That’s the reason why we built a custom internal network in all our data centers. Relying on high–end Juniper switches and routers, our internal network allows for really fast data transfer speeds and is completely redundant.
This way you can enjoy a 99.9% network uptime in our US data center, in our UK data center, in our data center FI, in our Eastern Europe data center as well as in our AU data center, irrespective of which web hosting offer you’ve selected.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you’re not satisfied with our services, or if you find them insufficient, or if you decide that you need to have a Linux VPS hosting services rather than a cloud hosting account – we will give you a full refund, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to maintain complete control over your domain names even when you terminate your hosting account with us.
24/7 Technical Support
If you’ve ever had to wait around for hours to get an answer, you’re probably aware of how aggravating this can be, particularly if your website is on the line. Because of this, we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our techs will be here and they will answer you in under 60 minutes. And the best thing is that their average response time is below 20 minutes!