Although this is not the most importantfactor to help you recognize a dependable cloud web hosting supplier from a bad one and a reseller from an actual provider, having the option to call and talk to a live person is a sign that you aren't dealing with a one-person firm and that you'll be able to reach someone whenever you're in need of help. The phone support for website hosting services may range from general to experienced, which means that the issues that can be resolved through a phone call vary depending on the specific company. Usually, these matters are more basic and include billing or 1st level tech issues as more difficult problems generally need a support ticket where both you and the system administrators can follow what's going on with a particular situation. Nevertheless, having the option to call your provider will save you considerable time and efforts for the countless small issues that may eventually appear at the time you manage your web hosting account.

Phone Support in Cloud Web Hosting

If you choose to take advantage of one of our Linux cloud web hosting, you'll be able to contact our customer support crew via phone for 14 hours every day. We will help you select the perfect package for your web sites because we realize that it's better to discuss this kind of issues with a live person. If you already own an account, we will help you with all your sales/billing questions and general matters, even with some technical problems which don't need too much time or escalation to an administrator since it is more convenient to open a ticket for time-consuming issues and have the correspondence in a single place. We now have telephone numbers in the United States of America, Great Britain and Australia, so you can call the one you prefer and talk to our representatives.

Phone Support in Semi-dedicated Hosting

When you want more info for the Linux semi-dedicated services that we offer, you're able to call any of the three support phone lines we have around the world - in the United States of America, the United Kingdom and Australia. In this way, you'll be able to check in advance whether our services will be suitable for your websites. In case you are already our client and you own a semi-dedicated account, you have the option to contact us on the phone for 14 hours every day about any billing or common issues. For strictly tech issues you're able to use our ticketing system and contact our technical support as someissues simply need longer time to be dealt with, still we can assist you on the phone with many minor tech problems as well, saving you time and efforts.