If you’ve never had a hosting account or you’re changing companies and the new one uses an account management console that you haven’t seen so far, you may get bewildered about how to perform a particular task in your account or on your personal computer. This is why, many web hosting companies have compiled a knowledge base, which lists the most common questions and problems associated with the particular platform they use, instead of adding only general facts. This sort of knowledge base will enable you to find the right info swiftly and effortlessly, so you won’t need to waste plenty of time and effort on matters that might require something as elementary as pushing a button or checking a checkbox. In this way, not only can you get stuff done, but you can also become aware of tons of new and relevant details, both about the way you can administer your account and about the way the web hosting service functions as a whole.

Extensive Online Documentation in Cloud Web Hosting

If you have purchased your first cloud web hosting plan through our company or have migrated your website over to us, you will get used to our services and our custom-created Hepsia Control Panel before you know it thanks to the fact that we have compiled an in-depth knowledge base where you can find all the information that you will ever need – both general info with regard to the service as a whole and more concrete info about the separate functions that you can use and the challenges that you could stumble upon. The articles are located in 2 places. The full article collection is accessible via the Help section of the Control Panel. You can read relevant articles about the different features in each section of the Control Panel too. You can acquaint yourself with how to do virtually everything, from creating an .htaccess file to managing an electronic mailing list, and all the articles offer step-by-step instructions, so you won’t ever become lost due to an ambiguous text. Of course, in case you come across a more specific obstacle and you don’t find anything about it in our knowledge base, you can get in touch with our customer support staff members 24x7.

Extensive Online Documentation in Semi-dedicated Hosting

We have compiled an exhaustive online knowledge base for all our present and future customers, so if you buy a semi-dedicated server package from us, you will be able to find any info that you require at any moment. We’ve got an enormous number of educational articles, which will help you understand better what’s going on in your semi-dedicated account – "What is PHP?" and "What are file access permissions?" are just two examples. Our detailed manuals will help you do anything you wish – extract an archive, import a database, forward a domain, etc. Furthermore, we also have troubleshooting guidelines, which will permit you to discover what induces a specific problem and the viable solutions for it. If you are unable to send e-mail messages or your domain name opens a 500 Internal Server Error message, for example, you can refer to our knowledge base and fix the problem instantaneously. The articles can be accessed through each Control Panel section, as well as through the all-inclusive Help section.